i can not sign into windows messenger,comes up invalid user name password,on trouble shoot says code 80070057,when i go to do a bt mcafee scan it will not open on desk top,then feezes,have to keep turning off,looked up websites for downloading anti virus,but every one stops with 1% to go,and freezes,also on start up it [...]

Ok so my McAfee internet security detected 2 trojan viruses but it wont tell me the names or whether they have been quarantined. I would like to know exactly what i should do to remove them and would like to know a little info on trojan viruses. Thanks for the help.

I don’t know how – but I got some virus called Win 7 2012 Security, or something like that. It keeps telling me I have all these viruses, trying to make me buy its security program. (But if you have a keylogger you wouldn’t want to buy anything lol?) It froze up my Microsoft Security [...]

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Yes, I tried to download something and I knew I shouldn’t have tried and now my comps got a damn virus. It has trouble starting up and it runs into random crashes. I really want to fix this, but I really don’t want to tell my dad at all. I have a gateway laptop with [...]

I’ve just got infected with a virus that opens mediashifting.com webpage tab on google chrome most times i click a link or start the browser. I had kaspersky antivirus activated on my laptop but it suddenly went off and noted some database files were deleted or so. I then installed avast antivirus but it doesn’t [...]

I recently got a virus on my computer. My normal virus program (microsoft security essentials) neither detected these upon infection nor opened when I was attempting to remove them. I ended up using Malwarebytes, the only virus removal that would open, and removed three infected files. After finishing, it told me to restart my computer [...]

Windows 7 home premium… antivirus = Microsoft Security Essentials… Did a system restore in safe mode (it was too unstable to access programme normally… I heard you can’t undo this way) I had my D drive look completely blank, yet if I clicked on ‘recent items’ in Word and other programs they would come up…After [...]

im 33 living in the uk, i still have windows xp pro on a custom built desktop computer because i cant afford to get windows 7 yet….i live on a very low income. these are the softwares i presently have on my computer to maintain it; comodo firwall, c cleaner , microsoft security essentials, malwarebytes [...]

I did a boot scan with Avast and it says I have 2 viruses, both involving f5d80e.msi It’s in c:\windows\installer\ What should I do? I’ve found the file, should I delete it or leave it alone? Avast says it’s a PUP:win32:hiddenstart. Thanks in advance! I’ll pick best answer as soon as I can.